Shipping policy
How to check my package's progress?
Depending on what shipping method you chose, you should get a tracking number in the order confirmation email. If you chose untracked shipping, then you will not be able to see your package's progress.
A shipping policy template to help you create your ownEvery shipping policy is different and there is no one-size-fits-all approach. But this template should
Shipping policy
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. This time could potentially be delayed due to:
-High order volume during holiday seasons
-Personal emergencies
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout. Any orders over 50$ will automatically receive free shipping.
|
Shipping option |
Estimated delivery time |
Price |
|
Economy (weighing b/w 0-5 lbs) |
5 to 8 business days |
$3 |
|
Standard (weighing b/w 0-1 lbs) |
3 to 4 business days |
$5 |
| Untracked (weighing b/w 0-.05 lbs) |
5 to 8 business days |
$2 |
| Economy (weighing b/w 6-70 lbs) | 5 to 8 business days | $15 |
| Standard (weighing b/w 1-5lbs) | 3 to 4 business days | $10 |
| Economy ($50+ Order total) | 5 to 8 business days |
Free! |
International Shipping
We offer international shipping to the following countries:
Shipping charges for your order will be calculated and displayed at checkout.
If you offer multiple international shipping options, you can list them in a table as well. You can include broader delivery timelines (e.g. 8 to 20 days) for international shipping since expectations can vary greatly depending on the destination.
|
Shipping option |
Estimated delivery time |
Price |
|
USPS: - First Class Package International
- Priority Mail Express International
- Priority Mail International
|
Calculated at Checkout |
Calculated at Checkout |
|
DHL Express |
Calculated at Checkout |
Calculated at Checkout |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Feather Fawn Studio is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
Depending on what shipping option you chose, you may or may not be able to track your order. If you chose the option that said "untracked", then you will not be able to track your package.
If you chose any other shipping option, then when your order has shipped you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at support@email.com with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
We do not currently ship to P.O. boxes! Please do not try to check out with a P.O. box or you will be charged extra.
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at Featherfawnstudio@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
For full Refund Policy go to Refund policy – Feather Fawn Studio
If you have any further questions, please don't hesitate to contact us at Featherfawnstudio@gmail.com